• FASHION NEXUS
  • WE'RE DIFFERENT
  • NOT JUST A WEB SITE...
  • FULL SERVICE ECOMMERCE
  • ECOMMERCE... AND THEN SOME
  • AN EXTENSION OF YOUR BUSINESS
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STATEMENT REGARDING REPORTED DATA BREACH.

We can confirm that, on or around the 9th July 2018, a White Hat Hacker obtained access to one of our servers leading to the breach of several thousand customer records belonging to our clients. These records do not contain any sort of payment card or bank account details and there is no evidence that any fraud has resulted.


Breakdown of figures



There are 922k unique* email addresses which of these, around 280k were captured by audit processes in brute force login attempts from external unrelated already-breached email lists.
This leaves limits the exposure of our clients' data to 642k customer records.
The age of the datastores involved (as they were for test purposes) means that most of these customer records are between 2 and 9 years old.
Only 27k are of customer records have been created in the last year or so.
Customer records expose nothing more than email address, encrypted password, optionally name, and optionally telephone number.


Of the 128k customer entries that progressed to orders in the last 9 years, additional shipping address information is captured.
No payment or bank information of any nature is recorded.

*The unique count of emails excludes obfuscated email addresses/fake testing email addresses.


We would suggest that people change their passwords if they've been a customer of AX Paris (axparis.com), Granted London (grantedldn.com), Jaded London (jadedldn.com), ElleBelle attire (ellebelleattire.com), or Traffic People (trafficpeople.co.uk)

Whilst DLSB (dlsb.co.uk) is named online, customer data was not taken from our server.

The breach was quickly identified and the vulnerability removed. The ICO has been informed.



Fashion Nexus take our clients and their customer's data security extremely seriously and we apologise that we have come up short in this instance.

ABOUT FASHION NEXUS

Fashion Nexus is different. While other agencies may build you a lovely looking site, we offer much more than simple web design.

We'll craft a site tailor made to fit your business and, once it's live, offer a unique solution to really boost your online presence. With our industry knowledge we can become an extension of your team and manage your site in an ongoing capacity.

WE LOVE FASHION AS MUCH AS YOU.


Our designers are possibly more fired up about fashion than some of our customers, and that speaks volumes.

We can manage the day-to-day running of your online store for you - from banner design to merchandising.

Choose Fashion Nexus and your online presence will be a perfect match for the identity of your brand.



WE'VE GOT THE T-SHIRT.


With years of experience coding and designing eCommerce sites for fashion brands, we offer a superior level of service.

With Fashion Nexus you can expect the latest responsive user experience, expert eCommerce knowledge and in depth consultancy on key topics like warehouse fulfilment systems, VAT treatment and wholesale environments.



The right tool for the job.


There are a multitude of eCommerce platforms to choose from. At Fashion Nexus we take a platform agnostic approach to development. In other words, we'll select the most appropriate technology for your individual circumstances.

We may advise our own Nexus Platform, OpenCart, Magento, WooCommerce or something totally bespoke to your business - either way, all of our customers can rest assured it will be a perfect fit for their requirements.



Your customers are our customers.


As well as supporting you, we'll support your customers too.

We'll provide you with your own customer service call centre with phones answered by highly experienced staff.

You'll get your own phone number which can be published on your website and on your marketing material.



Boutique to behemoth.


Choose Fashion Nexus as your eCommerce partner and we'll provide systems that grow in line with your business.

Business growth is exciting but it can also be scary at times, especially when it comes to scaling your business online.

Fashion Nexus have many years experience helping customers migrate from single to multi-server solutions and integrating stock control/warehousing systems (GSi, Fashione, i-Level).



We are a MetaPack® Technology Partner so speak to us about streamlining your delivery process.



Wired to the marketing mains supply.


If you need marketing advice, we work with some of the most knowledgable professionals in the industry.

We've dealt with pretty much every affiliate network and online marketing channel under the sun. We'll have you plugged in, switched on and ready to sell in no time.

Additionally we can integrate your site with the likes of Amazon, eBay and Google Shopping to provide a multi-channel solution that both increases brand awareness and drives sales. This integration can be direct or via a third party such as Neteven.



999 for your 404.


Even with the best will in the world, there will be times when you need to call on someone to assist with an urgent or time-sensitive issue in relation to your site. At Fashion Nexus we provide a range of ongoing support options, including out-of-hours support. We want to ensure our site owners can sleep easy without the worries that often occur in today's 24/7 world.

Our Process

Our process is straightforward, simple and customer focused.

Analyse

The first thing we'll do is get to know your business and work from the inside out.

We want to be an extension of your team and give you the platform that best fits your unique requirements.

Plan

Once we know your needs as a business, we'll plan the best platform for you.

We'll map out a robust solution that accounts for your current situation as well as giving room for growth.

Design

After the planning stage our creative types will take the reins.

Our designers will make sure you receive a stunning design that reflects the personality of your brand.

Develop

To finalise your build, it's over to our experienced developers.

We started coding before the internet was born. Our experience, along with the latest technology, means a great end result.

Contact

Interested in working together? Get us on the phone or drop us an email using the details below.

Mail us


general: info@fashionnexus.co.uk

Call us


0844 415 3229
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